There is a tested and proven, logical hierarchy, to the development of, and resolution of problems, within complex issues and systems.
Issues: Important topics or problems for debate. Issues Examples:
Climate Change – Financial Crisis – Causes of Poverty – Best Degree to Pursue
Systems: A set of connected things or parts forming a complex whole. A set of principles or procedures according-to which something is done; an organized scheme or method. Designing and Development Systems Examples:
Cell Phones – Cars – Operating Rooms – Space Vehicles – Mathematics - Physics
At first blush (as a first impression), the scientific method may seem a little over the top for some issues and systems development activities. However, this method has ordered procedures, which ultimately lead to successful completion in the shortest time, with the least cost in terms of time and money. And, is equally adaptable to issues and systems.
Complex defines issues and systems consisting of many different and connected parts. Complex is synonymous with terms: compound, composite and multiplex.
Complex issues and systems have “Objectives” which have well defined qualities and outcomes, in that they are NOT influenced by personal feelings or opinions in considering and representing facts.
Complex objectives are well-defined, planned and coordinated activities in issues and systems development, support, management and use. The supporting foundation of complex issues and systems are professional fields of study, including mathematics, physics, chemistry, engineering, strategic management, government and education.
Complicated also defines issues and systems consisting of many different parts that may or may not be connected in a logical sequence. Complicated can be synonymous with terms: complex, intricate, involved, convoluted, tangled, impenetrable, tricky, bewildering, perplexing.
Complicated issues and systems are frequently “Subjective” in that they are based on personal feelings, tastes and opinions. Complicated issues and systems have multiple parts or groups of varied professional fields, which MAY influence one another without well-defined, planned and coordinated activities.
Confusion is a state of uncertainty generally caused by “Middle” participants in a connected or disconnected system. Confusion can be synonymous with terms: mix up, confused, muddled, messed up, and snarled
Successful completion of objectives is best accomplished by applying well-defined, planned and coordinated activities.
The Scientific Method is adaptable to both complex and complicated issues and systems.
Confusion occurs when multiple groups are tasked with working on the same issue or design and development activities, and NOT using a coordinated process.
Confusion can also result when pursuing personal career objectives. Inability to acquire timely, relevant and accurate information can result in indecision and procrastination.
Confusion results in halted or reversed progress.
Ensure complex issues and systems activities have clear, well-defined objectives, are planned and coordinated between all participating groups throughout the systems development, support, management and use cycle.
This applies equally, to pursuit of small to large complex issues and systems, and personal career objectives.